Privacy Policy

Your Privacy is Important to Us

This privacy statement describes how Mountain Dog Chews collects and uses the personal information you provide on this Web site (mountaindogchews.com). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Collection and Use of Personal Information

We may collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, phone number.
  • Billing Information such as credit card number, and billing address.
  • Unique Identifiers such as user name, account number, password.
  • Preferences Information you provide such as product or content interests, or communication or marketing preferences.
  • Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.

We also may collect the following information:

  • Information about your business, if applicable, such as company name, company size, and business type.
  • General demographic information such as household income, age, education, gender, interests, and zip code.

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring or exit pages, and operating system.

We may use this information to:

  • Fulfill your order.
  • Send you an order confirmation.
  • Assess your needs to determine suitable products or services.
  • Send you requested product or service information.
  • Send product updates or warranty information.
  • Respond to customer service requests.
  • Administer your account.
  • Send you a newsletter.
  • Send you marketing communications.
  • Improve our Web site and marketing efforts.
  • Conduct research and analysis.
  • Respond to your questions and concerns.

Choice and Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at mountaindog@mountaindogchews.com.

Information Obtained from Third Parties

We may obtain address information about you from third party sources, such as the US Postal Service, to verify your address so we can properly ship your order to you and to prevent fraud.

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

Disclosure to Third Parties

We will share your information with third parties only in the ways that are described in this privacy statement.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may disclose your personal information:

  • as required by law, such as to comply with a subpoena, or similar legal process;
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  • if Mountain Dog Chews (a/k/a Yellowstone Antlers LLC.) is involved in a merger, acquisition, or sale of all or a portion of its assets; provided, you will be notified via email or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information;
  • to any other third party with your prior consent to do so.

Third Party E-Commerce Solutions Provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company is not authorized to use such information for any other purpose.

Tracking Technologies

We or a third party contracted by us may use technologies such as cookies, Web beacons, or scripts to gather information about how you and others interact with our Web site. For example, we will know how many users access a specific areas or features within our site and which links or ads they clicked on. We use this aggregated information to understand and optimize how our site is used, improve our marketing efforts, and provide content and features that are of interest to you.

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at mountaindog@mountaindogchews.com.

We may provide multiple means for you to make a purchase on our site. You can either use our shopping cart order checkout or a third party checkout option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party checkout option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at mountaindog@mountaindogchews.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Other Information

Our Web site includes third party hosted widgets, which are interactive mini-programs that run on our site to provide single-purpose services (e.g., sharing of articles, videos, etc.). Personal information, like your email address, may be collected and cookies may be set so the widget can work properly. The information through any widget is subject to the widget provider’s privacy policy.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us at mountaindog@mountaindogchews.com.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Web site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Feedback

You can contact us about this privacy statement by writing or emailing us at the address below:

Mountain Dog Chews
3177 N Boeing St, Unit 4

Idaho Falls, ID 83401

United States
Email: admin@mountaindogchews.com